Asterisk Phone Agent (APA) is a Computer Telephony Integration (CTI) application that integrates with your Asterisk PBX and allows you to perform various telephone operations from your PC.
Designed for call centers
Made for small and medium call centers
Communicates with Asterisk PBX.
Quality of service
Improves customer interaction and upgrades the quality of service.
Improves communication and continuity of service through teamwork
Custom set up
You can set up an additional configuration on the server for custom call center services
You can get our professional assistance in setting up and maintaining your call center
Main AsteriskPhoneAgent features
Make calls easily by using a customizable contact list that is displayed on your PC monitor. Now you can find the necessary contact in no time
When you receive a call, the information about the caller is automatically displayed on your monitor provided that the caller is registered in the contact list. Otherwise you can add a new contact in one click.
Contact Lists synchronization
Contact Lists are synchronized from the server installed on your network. Multiple users can share common contact lists
You can make calls directly from Asterisk Phone Agent. For a call to originate from your Asterisk PBX, first call your phone, and then answer the dialed number.
You can view your incoming and outgoing call history. Among other things, you can check the date and time, duration, and destination of each call.
Each time a conversation starts, operation buttons are automatically displayed on your PC monitor for various telephone functions, such as transferring a call, holding a call, and making a conference call.
Latest AsteriskPhoneAgent version 2.1.14
Release Date: April 20, 2016
Microsoft Windows XP, 8, 8.1, 10 installer. Required .Net Framework 3.5+. Download AsteriskPhoneAgent_2.1.14_setup.exe (0.5Mb)